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After receiving an order, you can issue an invoice and automatically e-mail it to your customer. It is important that your invoice settings are set correctly before sending invoices.
Invoice settings can be found at Settings > Invoices. In the section order management, you can find real invoices and/or send them to your customers.
If Invoices is not displayed in the menu, first adjust the user level to Advanced, at Settings > User experience level.
All our invoices are generated automatically in the default PDF format. You can open a PDF file with a PDF reader.
An easy-to-use PDF reader for Windows is Sumatra PDF. In Linux you can use epdfview.
When you are done entering the invoice settings, check the example invoice. You can also make a test order in your own shop and download the invoice through order management. Making some test orders is highly recommended, so you can optimize the operation of your shop.
Invoices receive automatically a new and unique invoice number, following on the highest existing invoice number. The assignment of the new invoice number occurs on the moment of downloading or sending the invoice.
When downloading an invoice, you can change the invoice number. The next invoice number will start from your latest given invoice number. This way, it's possible to skip the invoice numbers of orders from outside your shop. This allows you to choose exactly which number is given to each invoice.
We advise you to let the system assign invoice numbers automatically. This way, double invoice numbers will never occur.
Terms and conditions can be set in multiple languages at Settings > Modules > Terms and conditions.
If Terms and conditions is not displayed in the menu, first adjust the user level to Advanced, at Settings > User experience level.
Terms and conditions can be found:
Starting from May 25, 2018, any organization that processes or controls personally identifiable information about EU residents must implement strict organizational and technical measures to be compliant with the General Data Protection Regulation (GDPR). Failure to comply with the GDPR involves high fines. Fines can amount to 4 percent of sales or up to 20 million euros.
You can make your webshop GDPR compliant at Settings > Privacy Statement.